Delivery and returns

Delivery

Dispatched within 2 working days. Royal Mail Tracked 48 (letterbox), free over £25.

Returns

Unopened pots can be returned within 30 days for a full refund. NHS and emergency-service staff get 20% off: email us from your work address.

You can also cancel most orders within 14 days of delivery under the Consumer Contracts Regulations 2013, except personalised items and opened food or hygiene products. Email support@vickersldn.co.uk with your order number. Faulty items are always refunded or replaced under the Consumer Rights Act 2015.